Asset Protection Investigator

Walmart Hanover, Maryland
asset protection ap ops items coach security store store manager manager inspection merchandise apollo cashier
March 12, 2023
Hanover, Maryland

Asset Protection Investigator Responsibilities

Safety & Security

  • Conduct the Monthly Security Tour and work with your AP Ops Coach or Store Manager to address exceptions and put solutions in place
  • With your AP Ops Coach or Store Manager, hold regular training sessions with associates to review Safety and Security practices
  • Conduct monthly emergency exit inspection, fire extinguisher inspection, emergency lighting inspection
  • Conduct quarterly fire sprinkler test
  • Compile all relevant video, and other relevant evidence, for Accident files

In-Stock Protection

  • Review queries from AP Hub for Scanned Stolen, On Hand Adjustments, and Return on Protection, and look for theft trends.
  • Review Merchandise Protection solution plans in place, and the execution of the plans, for effectiveness
  • Teach and train associates on how to correctly apply merchandise protection devices
  • Provide solutions to your AP Ops Coach on how to impact the top theft items and categories
  • Partner with your AP Ops Coach, Store Manager, and AP Ops Lead to build a business case for the Merchandise Protection Plan exception

Internal Investigations

  • Review Work Items in Secure Apollo generated on your work tile
  • Review Cashier Impact Report in Secure Apollo for cashiers highlighted in red
  • Utilize Quick Look-ups in Secure Apollo to review different cashier behaviors such as Line Voids, Refunds, Price Overrides, Handkeys, Cashier-Own-Tender, Aborts and Suspends, 1 Action Codes, etc.
  • Review Optik-AI for exceptions and identify malicious behaviors or training opportunities
  • Review Reg Long/Short Tool & Recycler Query to identify malicious cash loss
  • Review Scanned Stolen items to identify items for potential internal cases (i.e. items from locking cases like iPhones etc.)
  • Tour backroom and associate areas looking for empty packages
  • Review Return Audit Query for audit results failed, matching operator numbers, etc.

External Investigations

  • Apprehend shoplifting suspects following AP-09
  • Promptly complete all loss events in Auror
  • Review newsfeed in Auror for area specific information.

Job Type: Part-time

Pay: From $18.00 per hour


  • Tuition reimbursement


  • 8 hour shift

Ability to commute/relocate:

  • Hanover, MD 21076: Reliably commute or planning to relocate before starting work (Required)


  • Microsoft Office: 1 year (Preferred)


  • Professional In Human Resources (Preferred)

Work Location: One location

Report this job

Similar jobs near me

Related articles